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Title :An investigation of customer attrition at an SME multinational operative company (OPCO) from a CRM core business process perspective
Creator :Sofias, Yannis
Contributor :Ioannou, George (Επιβλέπων καθηγητής)
Athens University of Economics and Business, Department of Business Administration (Degree granting institution)
Athens University of Economics and Business, Department of Informatics (Degree granting institution)
Athens University of Economics and Business, Department of Marketing and Communication (Degree granting institution)
Publisher :Athens University of Economics and Business
Type :Text
Extent :100p.
Language :en
Abstract :Thesis - Athens University of Economics and Business. Interdisciplinary Program of Graduate Studies (Executive MBA)
Subject :Small enterprises
Transnational corporations
Graphic arts
Management
Competition
Market
Date Issued :10-2006

File: 81111.pdf

Type: application/pdf